Pain is a teacher. Remember the time you put a little too much lighter fluid on the barbecue? The memory of your singed eyebrows and blistered lips keep you from repeating this mistake in the future. The problem with pain is that it isn’t sustainable.
Pain is not sustainable because everyone has different tolerances to pain, therefore it can not be administered fairly or effectively by those who use it as motivation. That said, I am sure the boy caned in Singapore will not soon repeat his crimes. That aside, pain is terminal.
Closer to the point, a manager tells a habitually tardy employee that if they are late again, they are subject to disciplinary actions including termination of employment.
This is a different type of pain, but a punitive motivation, non the less. This “Sticks and Carrots” method is a historical and transactional management style. Anything terminal, is transactional.
Frankly, it is incredibly ineffective. A sustainable management style is to find out why the employee is late. Is the employee disengaged or a poor performer? Or does a minor scheduling conflict exist which is turning a top performer into a disciplinary problem? Is this a perfect coaching opportunity?
Find out. Seek solutions that best serve the clients, the company and the employee. As I manager, I am not suggesting different rules for every employee. I am not suggesting being a push over to your staffs’ every whim. What I am strongly encouraging, is that we remember the HUMAN portion of Human Resources.
Learn to recognize value in your staff. Sustainability is not about chasing perfection, from ourselves or our employees, or our businesses. Sustainability centers around reaching optimal balance in the utilization of resources in achieving and maintaining peak success performance.
In plain language, ask yourself if you succeed only once, are you lucky or our you good? Sustainability teaches you to make success a positive habit.
A Positive Habit takes little to no effort, right?
That’s the point, sustainability creates maximum results with declining efforts from the success performers, without the pain, or threat of pain.